AGB
Sofie's World- Sofie’s World Clothing
Sofie Schenker, Hohrain 21, 5015 Erlinsbach, Switzerland
+41764567558, sofie.schenker@bluewin.ch
We only use high quality products.
Shirts, Tanks & Hoodies are processed and shipped out within 3 business days.
Boots & Shoes are processed and shipped out within 3-5 business days.
Swimwear is processed and shipped out within 3-7 business days.
Flip Flops are processed and shipped out within 10 business days.
Accessories are processed and shipped out within 10 business days.
Shipping:
We currently ship to most countries around the world.
Shipping Time Experience 10-20 Nature days for different countries.
Europe 1-2 Weeks
USA 1 Week
All other Countries 3-5 Weeks
Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping charges for your order will be calculated and displayed at checkout.
Most of our products ship out from the USA via USPS. Other items will ship from elsewhere in the world (United Kingdom, Canada or China) and will take several weeks to arrive.
Please note, you may receive items from the same order in separate packages.
Damages:
Sofie's World Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filling a claim.
Item details for return & exchange rights.
Cancellations: not accepted.
Each product is created for you and shipped directly to you. Therefore, we cannot accept cancelations or returns. If you have any questions about the individual products, you are welcome to contact us beforehand.
Please contact us if you have any problems with your order.
Custom & Import Fees
Buyers are responsible for any custom duties or import fees that may apply. We are not responsible for delays caused by customs.